Privacy Policy

Who we are and scope

This Privacy Policy explains how Radon Mitigation York PA handles personal information for services offered through radonmitigationyorkpa.org in York, PA and nearby communities. We operate as a lead‑generation service that connects homeowners with independent, vetted contractors for radon mitigation, radon testing, and post-mitigation radon test services.

Radon Mitigation York PA is the operator of this site and the entity responsible for this policy. Our office is located at 441 E. Market St., Suite 18202, York, PA 17403 in York, PA. This policy applies to information collected online through our website and forms, and offline when you share details to coordinate local service.

Information we collect

Contact details: name, address, city, state, ZIP code, and preferred communication method.
Property details: foundation type (basement, slab, or crawlspace), building age, square footage, access notes, and photos you choose to upload.
Project and test information: prior radon levels, device type, test dates, mitigation system details, fan model, and follow‑up test results.
Service preferences: timing, budget range, and scheduling constraints.
Communications: messages you send through forms and notes from conversations to help coordinate service.
Device and usage data: IP address, browser and device type, pages viewed, and interactions collected via cookies and similar technologies.

How we use information

To match your request with suitable independent contractors, including location‑appropriate providers in the York area.
To schedule or coordinate radon mitigation, testing, and post‑installation verification with your selected contractor or lab partner.
To generate price ranges or scopes based on your property details and test results.
To operate, secure, and improve our website, and to analyze aggregate trends.
To send service updates and educational information about radon safety where permitted by law.
To comply with legal obligations and enforce our terms.

Sources of information

Directly from you when you submit a form, share photos, or provide test results.
From independent contractors who perform services at your address and share status updates needed to coordinate your project.
From laboratories that analyze radon tests when you authorize sharing of results.
From public sources, such as property records, used to help validate address or building characteristics.
From cookies, analytics tools, and similar technologies when you use our site.

Cookies and similar technologies

We use cookies, web beacons, and similar tools to remember your preferences, maintain session security, measure site performance, and understand which pages are most helpful. You can control cookies through your browser settings. Blocking some cookies may limit certain site features. We do not respond to browser Do Not Track signals at this time.

Sharing and disclosure

Independent contractors: We share only the details needed to provide the services you request (for example, contact details, address, property notes, and relevant radon data). Contractors are independent businesses with their own privacy practices.

Laboratories and technical partners: When facilitating testing or a follow‑up check, we may share the information necessary to process results.

Service providers: Hosting, analytics, form processing, customer support tools, and security providers may process data on our behalf under contractual safeguards.

Legal and safety: We may disclose information if required by law, regulation, legal process, or to protect rights, property, or safety.

We do not sell personal information, but we may “share” limited data for analytics or advertising as defined by certain state privacy laws. Where required, we provide mechanisms to limit such sharing.

Third‑party services

Our site may link to or integrate with tools operated by others (for example, mapping, scheduling, analytics, and payment solutions you choose to use). These providers have their own privacy policies. Review their policies to understand their practices before submitting information through their services.

Data security

We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and regular system updates. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

Data retention

We keep personal information only as long as needed for the purposes described above, including coordinating service, maintaining records, complying with legal obligations, and resolving disputes. Typical retention periods include:

Lead and project records: retained for as long as reasonably necessary to support service history and legal requirements.

Website analytics data: retained according to our analytics providers’ default or configurable limits.

Communications and files you upload: retained to support your project timeline and any required follow‑up.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing such as targeted advertising or “sharing” for cross‑context behavioral advertising. You can also limit cookies in your browser.

To exercise a privacy request, submit a request through the options provided on our website. We may need to verify your identity and relationship to the property before fulfilling a request. Authorized agents may act on your behalf where allowed by law. We will not discriminate against you for exercising your privacy rights.

Children’s privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please let us know so we can delete it.

Service area and local scope

We use address details to determine coverage and pair you with nearby providers. Typical service areas include York, PA, York Township, PA, Dover Township, PA, Manchester Township, PA, and West Manchester Township, PA, as well as other communities in the York area where demand and contractor availability permit. Address information is shared only as needed to confirm eligibility, schedule site visits, perform testing, or complete mitigation work.

Policy updates

We may update this Privacy Policy to reflect changes in our services, technology, or legal requirements. Updates will be posted on this page with a revised effective date. Material changes will apply prospectively from the date of posting.

Contact Us

If you have questions about this privacy policy, contact Radon Mitigation York PA using the phone number (223) 877-3977 or email us contact@radonmitigationyorkpa.org.